1. Turn off any firewalls, anti-virus, or spyware programs before completing an offer. There are instances in which these programs interfere with the tracking.
2. Disable all pop-up blockers
Internet Explorer
- On the top of the browser, click on "Tools" and then "Internet Options."
- A new window should pop up.
- Click the "Privacy" tab and uncheck the "Block pop-ups box (if it is checked), and then click "OK."
Mozilla Firefox
- On the top of the browser, click on "Tools" and then "Options."
- A new window should pop up. Click the "Content" tab and uncheck the "Block pop-ups box (if it is checked), and then click "OK."
Also, check any toolbar add-ons you may have downloaded like google, yahoo, etc. that may have pop-up blockers included.
3. Accept all cookies
Internet Explorer
- On the top of the browser, click on "Tools" and then "Internet Options."
- A new window should pop up.
- Click the "Privacy Tab" and there should be a bar under "Settings."
- Lower the bar to "Accept all cookies."
Mozilla Firefox
- On the top of the browser, click on "Tools" and then "Options."
- A new window should pop up.
- Click the "Privacy" and then the "Cookies" mini-tab.
- Make sure the "Allow site to set cookies" box is checked and the two boxes below are unchecked.
- Also make sure the setting "Keep cookies" is set to "until they expire."
4. Clear your cookies and cache before completing offers
Internet Explorer
- On the top of the browser, click on "Tools" and then "Delete Browsing History." Click "Delete All."
- A new mini_window should pop up and you should check the "Also Delete files and settings stored by add-ons" and then press "Yes."
- Once the mini-window stops deleting files, you can continue
Mozilla Firefox
- On the top of the browser, click on "Tools" and then "Options."
- A new window should pop up.
- Click on the "Privacy" tab and then the "Cookies" minitab and press "Clear Cookies Now."
- Then click on the "Cache" minitab (right next to the "Cookies" minitab) and press "Clear Cache Now."
- Complete the offer until you reach the confirmation/completion page (unless stated otherwise in the requirements), and when you are on the confirmation/completion page, STAY on the confirmation/completion page for at least 5 minutes before closing the page.
Internet Explorer is the recommended browser to complete offers as it is more reliable in terms of tracking. Nevertheless, do not use any browser other than IE or Firefox.(b).
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